We like new patients. We like getting more new patients. Not the emergency kind of new patient, but, the kind of person that comes in and wants to keep their teeth healthy.
And, everybody is different.
A). Some new patients are going to want to know how long the procedure is going to take? They want to get ‘in and out’ of your office … get everything over with! They don’t want to know anything else!
B). Some new patients want to know other things. They wonder where the money’s coming from for all of the work the dentist is going to find?
C). Some new patients want to know exactly what you are doing to them. You know, they lay there with their mouth wide open in submission. They’ve given up control of their body and that’s an uncomfortable place to be. They’re afraid. So, when you’re working on a patient, tell them what you are doing … so they don’t have to wonder “what the hell’s going on?”
And we wonder why some people fear the dentist!?
It’s not always about physical pain. Sometimes it’s about laying there and surrendering control. Relinquishing your power.
And the lack of personal control is agony. Isn’t it?
Give some control back to your patient. Talk with B). and C).
Dr. Peter Evans is a practitioner, author, speaker and international dental coach. He is the President of The BioCompatible Difference, LLC