My hygienist is concerned with the health of the patient’s gums and bone and she lets me know if a margin on one of the patient’s new crowns catches the floss. She tells me where she sees caries or fractures (in enamel and restorations). She confirms that the patient is or is NOT wearing their appliance (NGs, NTIs and RPDs). She informs me when the patient entered the practice (yes, I forget too!) and when they will need a new comprehensive exam (usually 5 -8 years).
The value of the hygienist’s ability to help maintain the supporting structures of the teeth has made her invaluable to practice growth because ... my work doesn’t mean much if the teeth aren’t going to be around when the patient is 90+.
So I ask her ... will our work endure?
Because of this question, her job description has changed from – someone in my office who cleans teeth to someone who transitions the patient into long-term (ideal BioCompatible) dentistry.
Huge difference ... for the purpose of the practice, the hygienist’s career, the patient’s health and the profitability of the business.
Go ahead and re-write the job description for YOUR hygienist.
Dr. Peter Evans is a practitioner, author, speaker and international dental coach. He is the President of The BioCompatible Difference, LLC