D.O.C. - Dental Office Conversations
What we say in the dental office impacts patient’s emotions. And, people move towards things that they are emotionally attracted to. They buy things that move them emotionally.
You want people to perceive the need for your care, understand the urgency, except what you’re saying and move forward with your best option dental care.
Visual aids, graphs and charts are important during the new patient appointment and case presentation … but nothing will impact your patient’s emotions more than your verbal skills.
Our words are the very tools that create our reality. They are the most powerful tools we have! Then, shouldn’t we only pick the very best words in order to create our very best reality and future?
It’s kind of like an unfair advantage that you will develop. That’s what we’re going to do in this course.